- I have an XBox 360 that hasn't been connected to a network for about three years. I finally got around to hooking it up today. It downloaded a bunch of updates and I created an XBox Live account (just a standard one, not Gold). However, I can't seem to get it to update any of the games.
- Problem solved i too have been trying to play.avi files on 360 but kept getting the 'media update required' message.have not got xbox live so was screwed.went in argos today got a 4gb sandisc.
Note: This information applies only to Surface, Surface Type Cover, Xbox Console, and Kinect.
Updating your warranty
12:57 PM Xbox 360 & Xbox One = Rise Of The Tomb Raider; 08:57 AM PES 2016 = Data Pack 1.0; 7:56 PM Transformer: Devastation; 07:46 AM Xbox 360 JTAG/RGH = Xebuild 1.16, Xebuild GUI 2.097, & Dashlaunch 3.16; 6:35 PM PS3/PS4/PS Vita = Samurai Warriors 4 II; 07:37 AM FIFA 16; 08:50 AM Xbox 360 = System Update 2.0.17489; 4:28 PM Pro Evolution Soccer.
You will need to contact support in order to update the warranty start date for your Surface, Surface Type Cover, Xbox Console, or Kinect. Before we can update your warranty, you will need the following:
Your sales/purchase receipt from an authorized Surface or Xbox retailer.
Your Surface, Surface Type Cover, Xbox Console, or Kinect serial number.
Checking your warranty status
/7th-dragon-2020-english-patch-for-ppsspp.html. You'll need to register your Surface, Surface Type Cover, Xbox Console, or Kinect to your Microsoft account. For more info on registering your device, go to Manage devices used with your Microsoft account.
Once you've registered your device, go to account.microsoft.com/devices and select it to see its warranty status.
Proof of purchase
In order to update your warranty, you will need to provide a valid sales/purchase receipt from an authorized retailer. If your retailer isn’t on this list, don’t worry, you can send it to us anyway and we will validate it if it meets the following criteria.
A valid sales/purchase receipt will clearly indicate the retailer name, the purchase date, and the item purchased as shown in the example below (in English only). If the sales/purchase receipt does not clearly indicate these requirements, it will not be accepted.
Frequently asked questions
What are unacceptable types of proof-of-purchase?
Xbox 360 Update Software
Unacceptable proof-of-purchases include, but are not limited to:
Bank or credit card statements
Hand-written receipts (some exceptions may apply)
Statements from eBay, Amazon Marketplace, or other non-retail locations that do not specify the product is new
Pre-order receipts
What file formats are acceptable?
Common image and file formats which are acceptable such as JPEG, PDF, and PNG.
What if I purchased the device from another person or retailer as used?
The warranty dates will only be updated based on the original sale date when purchased new. If you have the original proof of purchase from the original sale it will be accepted.
What if I purchased Microsoft Complete and I don’t see it on my device?
You can provide a valid sales/purchase receipt from an authorized retailer that lists the purchase of Microsoft Complete to have this corrected.
What if I purchased my device from another country?
The warranty on your device is valid in the country or region where it was purchased. Warranty support may be limited or not available if you are no longer in the original purchase country, especially if you are in a country where Surface or Xbox is not sold.
Where can I find a list of authorized retailers?
What if I have a Microsoft, Xbox, or Surface accessory that isn’t listed?
Xbox 360 Update System
The warranty on your accessory is based on the original sale date on your proof of purchase when purchased new.
Contact support
Once you have your proof of purchase ready, contact support to update your warranty. It may take up to 24 hours to update once it has been completed.